HVAC · Plumbing · Field Services · Decision intelligence

What's your After-Hours Leak Score?

Eight questions, two minutes, your own numbers. Then one optimal recovery action under your constraints — not a laundry list of tips. Scenarios are estimates, not promised revenue.

1. When a customer calls after hours, what happens?

2. If a call is missed, how fast does someone call back?

3. Do missed callers get an automatic text back?

4. Website / Google Business form leads get a response in…

5. Weekend coverage?

6. Do you know how many calls you missed last month?

7. When the office is slammed, overflow calls…

8. After a job, review requests and repeat-service reminders are…

Your numbers (for the leak estimate)

Industry rule of thumb: roughly 60–80% of emergency callers who reach voicemail book the next shop that answers. We use 70% below — swap in your own rate mentally if you disagree.

0

Base-case monthly miss scenario:

Not a promise and not captured revenue. Low / base / high explore uncertainty the way an optimization model explores scenarios.

1 Inputs
2 Score
3 Scenarios
4 Decide
5 Export
6 $149
checkout

Visual pipeline pattern (like a low-code ETL canvas): every stage has inputs → outputs. You keep the export even if you never pay.

Low
Base
High
SCENARIO_NOT_REVENUE

Decision contract: run score to evaluate.

Single optimal next action (under your constraints)

What-if (interactive)

Nudge volume or ticket — the optimal action re-ranks instantly. Same free trial idea as a product playground, not a paid subscription.

Dual path (free trial + discovery)

Fixed-price written audit ($149, one-time): evidence map of after-hours capture + the same optimal action written as a recovery plan you keep either way. Delivered within 3 business days.

Pay $149 — written optimal action plan Discovery: email my score for a walkthrough

Checkout is live Stripe. Scenarios and exports are not invoices or captured revenue.